How to Resolve a Domain Conflict (Domain Exists in Another Seller’s Portfolio)

Easily verify and add domains that still appear under a previous owner to your DaaZ portfolio.

Daaz Support

Last Update 9 months ago

🧠 Overview

Sometimes, a domain name may still appear under a previous owner’s portfolio - for example, when the ownership recently changed or when DNS/TXT verification is pending. Don’t worry! You can easily add the domain to your DaaZ portfolio using the Self-Verification feature.


Step 1: Use the Self-Verification Tool


You can instantly verify and add the domain to your portfolio using our automated verification process.

👉 Visit: https://help.daaz.com/article/self-verifying-your-domain-names-at-daaz


Follow the step-by-step guide there. Once verified, the system automatically transfers the domain to your portfolio, and it will no longer appear under the old owner.


⚙️ Step 2: If You Face Any Issues

If you face issues during the verification process, please create a support ticket directly from your DaaZ account.


  1. Log in to your DaaZ account

  2. Go to Support → Create Ticket

  3. Select the category Add Domains

  4. Provide your domain name and a short description (e.g., “Please remove this domain from the previous owner and add it to my portfolio.”)


Our team will verify and fix the issue within 24–48 hours.

💡 Important Notes

  • DaaZ uses TXT record verification to confirm domain ownership. This ensures 100% transparency and protection for both buyers and sellers.

  • Only the current domain owner (based on registrar WHOIS or DNS verification) can claim the domain.

  • Domains cannot be moved manually by support without ownership proof.


🛡️ Quick Summary

 Self-Verification Guide  (or) if Ownership issue persists , please create a ticket through your DaaZ account.

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